We’d like to help you maintain your Fenwick® reel so that you may continue to fish with confidence. If you have an issue with your reel that requires repair we suggest that you send it to our Fenwick® Factory Service Center for evaluation by a trained technician.
To help us best service your reel, please print out and complete a Product Repair/Replacement Form. Include the completed form with your reel when you send it in for repair. Also include a copy of your dated receipt if you are requesting repair under warranty. Package your reel carefully to avoid damage. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package.
Fenwick Customer Service
1900 18th Street
Spirit Lake, IA 51360
Fenwick Warranty Service
131 Savannah Oaks Drive, Unit#1
Brantford, Ontario N3V 1E8