We’d like to help you maintain your Fenwick® reel so that you may continue to fish with confidence. If you have an issue with your reel that requires repair we suggest that you send it to our Fenwick® Factory Service Center for evaluation by a trained technician.
To help us best service your reel, please print out and complete a Product Repair/Replacement Form. Include the completed form with your reel when you send it in for repair. Also include a copy of your dated receipt if you are requesting repair under warranty. Package your reel carefully to avoid damage. We suggest sending your reel via UPS or Fed-Ex (keep the tracking number). If you would rather send your reel by mail, remember to insure your package.
Fenwick Customer Service
1900 18th Street
Spirit Lake, IA 51360
(877) 336-7637
Fenwick Warranty Service
131 Savannah Oaks Drive, Unit#1
Brantford, Ontario N3V 1E8
(519) 750-0100