We want you to be as thrilled with your fishing gear as we are in bringing it to you. If you're not satisfied with your purefishing.com website purchase, we offer free returns for a refund within 30 days of your order, so long as your items are unused, are returned in their original packaging, and meet any additional criteria outlined below.
Please note that for purchases made at authorized dealers or resellers within the Pure Fishing family of brands, their return policies apply. Please contact them directly for details on how to process a return. For purchases made on any of our Pure Fishing brand websites, please process your return from the website where you made the purchase.
Claims against any of our brands' warranty policies must be requested separately. For more information on our warranty policy and submitting a claim visit our warranty page.
To be eligible for a free return, your item must meet the following criteria:
You will be notified by email when we have received your return. Once received, please allow up to 10 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form(s) of payment used for the purchase. Pure Fishing does not offer store credit or gift cards in exchange for returned products.
Any shipping costs or handling fees from the original purefishing.com website order are non-refundable.
Pure Fishing does not price match with dealers or competitors.
Please follow these guidelines to avoid issues with your return:
If you do not have access to a UPS drop-off location, or if you choose to use your own shipping provider, please include original order information or the return RMA number inside the box. Do NOT write directly on the product. We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.